Chat Interaction
You are now chatting with JEFF CHRIS
JEFF CHRIS 3:18:01 PM
Thank you for contacting the MTN Web Chat Channel.
JEFF CHRIS 3:18:13 PM
Good afternoon Balogun.
JEFF CHRIS 3:18:19 PM
How may I assist you, please?
ABIODUN BALOGUN 3:19:01 PM
Pls connect me back to ighedose
ABIODUN BALOGUN 3:19:09 PM
The details of this transaction are shown below:
Transaction Notification
Account Number : 0001031886
Transaction Location : E- CHANNELS
Description : Airtime Purchase
Amount : 1,000.00
Value Date : 21-Mar-2020
Remarks : IB-101CT0000000001655519515-2348064950565
Time of Transaction : 13:47
Document Number : 0
Transaction Notification
Account Number : 0001031886
Transaction Location : E- CHANNELS
Description : Airtime Purchase
Amount : 1,000.00
Value Date : 21-Mar-2020
Remarks : IB-101CT0000000001655519515-2348064950565
Time of Transaction : 13:47
Document Number : 0
ABIODUN BALOGUN 3:19:33 PM
My number is 08064950565
JEFF CHRIS 3:19:43 PM
One moment, while I reconnect you with Ighedose.
ABIODUN BALOGUN 3:20:11 PM
Thanks
You have been transferred to agent Ighedoise
You are now chatting with Ighedoise
Ighedoise 3:21:32 PM
Thank you for contacting the MTN Web Chat Channel.
Ighedoise 3:21:43 PM
Good day Abiodun.
Ighedoise 3:21:50 PM
Welcome back.
ABIODUN BALOGUN 3:21:57 PM
I just chatted with you you ran off or what
Ighedoise 3:21:57 PM
I am sorry for the disconnection.
ABIODUN BALOGUN 3:22:07 PM
08064950565
Ighedoise 3:23:20 PM
How may I assist you?
ABIODUN BALOGUN 3:23:26 PM
I stopped up 1000 naira and 551 naira today I just gave you evidence from my bank and mtn topit and you say I have not topped up today ! And you hang up
ABIODUN BALOGUN 3:23:56 PM
How you nst assist me??? Am I talking to a robot
ABIODUN BALOGUN 3:24:27 PM
You just said sorry for the disconnection !
ABIODUN BALOGUN 3:24:49 PM
If you cant assist me escalate to a manager
Ighedoise 3:24:49 PM
I am sorry about the delayed recharge issue on your line.
ABIODUN BALOGUN 3:25:06 PM
Do you know who you are talking to
ABIODUN BALOGUN 3:25:17 PM
Or is this how ma
ABIODUN BALOGUN 3:25:32 PM
Mtn treats customers!
Ighedoise 3:25:33 PM
Kindly note, you are not chatting with a robot, My name is IGHEDOISE JOHNSON OSUNBOR.
ABIODUN BALOGUN 3:26:04 PM
Then why are you asking me if you can help me !
Ighedoise 3:26:13 PM
Kindly provide the date and time of the airtime recharge via your bank.
Ighedoise 3:26:29 PM
Because you request was not stated.
ABIODUN BALOGUN 3:26:30 PM
The details of this transaction are shown below:
Transaction Notification
Account Number : 0001031886
Transaction Location : E- CHANNELS
Description : Airtime Purchase
Amount : 1,000.00
Value Date : 21-Mar-2020
Remarks : IB-101CT0000000001655519515-2348064950565
Time of Transaction : 13:47
Document Number : 0
Transaction Notification
Account Number : 0001031886
Transaction Location : E- CHANNELS
Description : Airtime Purchase
Amount : 1,000.00
Value Date : 21-Mar-2020
Remarks : IB-101CT0000000001655519515-2348064950565
Time of Transaction : 13:47
Document Number : 0
ABIODUN BALOGUN 3:26:54 PM
Ref: 2020032113502788805364615
Date: 2020-03-21 13:50
Amt: N551.00
From: MTN VTU TopUp
Date: 2020-03-21 13:50
Amt: N551.00
From: MTN VTU TopUp
ABIODUN BALOGUN 3:27:28 PM
So you are asking me all over again !
ABIODUN BALOGUN 3:27:56 PM
Kindly note, you are not chatting with a robot, My name is IGHEDOISE JOHNSON OSUNBOR.
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